Testing inquiries
Share the notice, deadline, device details, and previous report.
BACKFLOW / HOMES & COMMERCIAL PROPERTIES
Protect your water.
Plan your test.
Received a backflow testing notice? Need help with an existing assembly? Start with a conversation about your property and water provider’s requirements.
A SMALL DEVICE. A BIG RESPONSIBILITY.
Keep the next step
straightforward.
Backflow prevention helps protect a clean water supply from water flowing in the wrong direction. Testing and reporting requirements depend on your water provider and assembly.
Talk about your backflow needs01
02
Repair or replacement
Discuss a failed test, leaking assembly, or other concerns.
03
Installation inquiries
Tell us about your project and any specifications from your water provider.
BEFORE THE VISIT
A little preparation.
A smoother visit.
Knowing who can provide access and where the assembly is located helps us plan the work.
- 01
Gather the details
Have the notice, address, device information, and deadline ready when you call.
- 02
Discuss access & scheduling
Mention gates, locked rooms, tenant coordination, or any restrictions on water interruption.
- 03
Confirm the paperwork
Discuss who will submit the report and what records you need for your property. Keep a copy for your files.
BACKFLOW QUESTIONS
Understand
your requirements.
How often does my assembly need testing?
Follow the schedule in your water provider’s notice. Requirements vary, so have the notice and previous report ready when you call.
What happens if an assembly fails a test?
Discuss the result, any repair or replacement options, and the need for retesting. The work and price should be confirmed before proceeding.
Can you help with multiple commercial devices?
Call with the number of assemblies, locations, property contacts, and deadlines to discuss the scope and scheduling.
LET’S GET IT TAKEN CARE OF.
A plumbing problem?
Start here.
Tell us what’s happening and where you’re located.
We’ll discuss the next step.
Call to confirm service area and appointment availability.
What to have ready